1. Excellence is not a destination; it is a continuous journey that never ends 2. The act of taking the first step is what separates the winners from the losers. 3. Each of us tends to think we see things as they are, that we are objective. but this is not the case. we see the world, not as it is, but as we are - or as we are conditioned to see it. 4. one of the best ways to educate our hearts is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves. 5. Effective people are not problem-minded; they are opportunity minded. they feed the opportunities and starve problems. 6. Management works in the system. leadership works on the system. 7. without involvement there is no commitment. Mark it down, asterisk it, circle it, underline it. "No involvement, No Commitment" 8. Happiness can be defined, in part at least, as the fruit of the desire and ability to sacrifice what we wan...